Privacy Policy
The INNERCYCLE website is operated by Chikama Trust ("the Trust").
The Trust is registered under the Data Protection Act 1998, Registration No: ZA228981. The Act allows the Trust to use your information appropriately and requires the data controller to inform you that information about you and any respective records are stored securely.
Authorised personnel within the Trust or its approved sub-contractors use information collected from service-users, our own staff, suppliers and visitors to the site solely for administrative, marketing and outcome evaluation purposes. We constantly review our systems and data to ensure robust provision of the best possible service.
We abide by specific responsibilities for ensuring that no unauthorised actions cause loss or damage against computer systems and data. Such actions will be investigated and may give rise to proceedings.
Our 'cookies' policy and practice complies with prevailing legislation. The Trust is closely monitoring developments with regard to the ePrivacy Directive and GDPR Recitals. We aim to comply with any and all relevant consent and safeguarding requirements.
Confidentiality
Service-user records are manifestly confidential. Such information is only processed in accordance with our safeguarding policies and as registered with the Information Commissioners Office. You have the right to request sight of, and copies of, any and all records we keep about you, on the proviso that we are given reasonable notice to comply with such a request. You are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue you with appropriate written information or copies of records as part of any agreed contract, for the benefit of both parties.
In accordance with the Privacy and Electronic Communication (EU Directive) Regulations 2003 (PECR), we will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited email. Any emails sent by the Trust (via innercycle and/or the Trust) will only be in connection with the provision of services and products and/or updates with regard to any donations you make, where consent has been obtained. Any marketing emails for which consent has been obtained, will offer you the right to opt-out of receiving further marketing emails on each and every subsequent occasion.
We operate a secure transactions process for online donations and other payments. We do not have access to, nor hold, credit, debit or charge card details. Information you enter in form fields for donation purposes will only be shared with our payment processor in order to expedite your donation. Donation pages are encrypted to ensure safe online donations and are therefore also subject to the Trust's privacy and confidentiality policies.
Please refer to our innercycle Information Governance Policy - Easy Read
These policies may be updated from time to time. You are advised to check this page periodically.